FAQs & POLICIES

CANCELLATION POLICY

You will have 48 hours to cancel your appointment without penalty. Cancellation within the 48 hour period will result in A charge to YOUR card on file for 30% of the service booked, sAME DAY/BUSINESS HOURS FOR 50% and no call, no show for 100%.

Your stylist may refuse a service at any point if you have a mineral build up (well water), heat damage or old color that will damage your hair in the lightening process. Our goal is not to discourage you, its to educate you and revive your hair. There are so many options to getting and keeping your hair healthy.

Your hair is an investment and it will cost you more in the long run if you aren’t taking care of it at home. Talk to your stylist about products and consider a filtered shower head. We are proud of our work and can choose to part ways if we feel you are not taking care of it and respecting the time and energy that went into it. 

We value your time and hard earned money and are so grateful you choose to spend it with us!